Your satisfaction is very important to us. If an online order does not meet your expectations, please contact us, prior to returning an item, within 14 days of the original purchase date to arrange for an exchange or refund. We can be reached at 219-250-5942 or firstname.lastname@example.org
When returning an item, please include a copy of the original invoice with the reason for your return clearly written.
It is highly recommended that you use a trackable shipping service (FedEx, UPS, USPS) when making a return. Sweet Stitches Quilt Shop cannot be responsible for lost return items.
Please note that we can only provide a refund after Sweet Stitches Quilt Shop has received the unused returned merchandise in its original packaging and presentation.
Due to copyright laws, books and patterns cannot be returned.
Special ordered items may not be returned unless defective.
Fabrics may only be returned if shown to be defective. To be considered for a return, fabrics must be unwashed, untreated, and in their as-shipped state.
Shipping & Handling charges are not included in refunds unless a product was defective or an error was made by Sweet Stitches Quilt Shop.
Refund credit will be issued to the source of the original payment.